I call the people who say such things the Gutenbourgeois. They believe in the cultural primacy of writers and editors and they feel good—even a bit superior—about working in publishing. They believe it is their job to drive culture forward. The web, they are a little proud to admit, confuses them. They say: “We gave away all those short stories on our website but it sold no books.” Or: “We built a promo site for our famous author who does the crime novels and it was just a total boondoggle with no traffic.” Or: “The magazine can’t get enough pageviews, even after we hired the famous blogger. Now management wants to make people pay for access.”
“Look,” I say, “maybe you’re doing it wrong.”
“But,” they say, “we tweet.”
That’s when I tell them about the fundamental question of the web.